Core value statement
We will treat those with whom we engage (clients, colleagues, others) all as trusted, respected colleagues.
We don't invite you to admire our values. We use them as a practical tool when faced with challenging decisions: how do we deal with that difficult client? how should I treat this irritating colleague? how should we handle this tricky situation?
And when we invite our clients to evaluate our work, we ask, "Did we stick to our values?"
We've found them a useful discipline.
Supporting value statements
Respect: We start from our clients' position. We value the strengths of our colleagues
Openness: We are open with our clients and colleagues. We are happy to be intellectually challenged
Integrity: We will be honest and ethical in what we do, and act in the best interests of all involved
Professionalism: We contribute to our clients through proven expertise and its practical application. We actively maintain and renew our professional knowledge
Collaboration: We operate in a collaborative manner, which is both effective and fun
Working with partners
We work closely with a number of other organisations where we supply our services to their clients.
“..We will treat those with whom we engage as trusted, respected colleagues...”