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Case Study:

Building Essential Consulting Skills for Junior Sustainability Consultants

Our Client

A global sustainability consultancy.

Their challenge

To establish a core foundation of consulting skills among their junior consultants to ensure a consistent consulting delivery approach and enhance overall effectiveness.

Why they engaged us

Our expertise in developing essential consulting skills for junior consultants made us the ideal partner to develop a bespoke training programme.

Our Solution

We collaborated with key stakeholders and interviewed a selection of consultants to identify knowledge and skills gaps.

We highlighted four key focus areas:

  • Broadening understanding of roles and expectations
  • Cultivating a client-focused consulting mindset and approach
  • Developing trust-based working relationships
  • Building confidence in managing communications in a hybrid working environment

Essential Consulting Skills programme

We designed a programme to equip participants with the skills needed to excel in their current roles and prepare them for future challenges. The programme incorporated:

  • Insights to broaden perspectives and deepen understanding
  • Communication styles assessment to enhance self-awareness and interpersonal skills
  • Engaging, practical exercises to ensure active learning and retention
  • Learning intervals between training sessions to enable the application of skills to real-world projects

To maximise learning outcomes, participants accessed our SMART Action Planning guides to develop personal action plans.

Evaluating outcomes

We evaluated the programme’s impact and ROI, through:

  • Immediate feedback – measuring participant satisfaction, content relevance, and engagement
  • Long-term impact assessment – evaluating the programme’s effectiveness over time

Our Impact

The majority of junior consultants attended the programme, achieving the following outcomes:

  • Enhanced awareness of their role’s context and purpose
  • Increased self-awareness and understanding of others
  • Improved confidence and skills in client and colleague interactions
  • More effective participation in meetings
  • Elevated project delivery performance

Delivering results and sustainable change

The enhanced motivation, competence, and confidence of our client’s junior consultants significantly strengthened their ability to contribute more actively and effectively to project delivery work.

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