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Case Study:

Strengthening Leadership Capabilities to Support Sustainable Growth

Our Client

A global strategic marketing consultancy.

Their challenge

To strengthen leadership competencies and capabilities within the next generation of leaders to support sustainable growth.

Why they engaged us

We have partnered with our client for several years, supporting the continuous development of their consultants. As their trusted training partner, they turned to us to develop a programme that would strengthen the leadership capabilities of their emerging leaders.

Our Solution

Drawing on our experience with our client and insights from key stakeholders, we identified three core focus areas:

  • Establishing a shared understanding of leadership roles and responsibilities
  • Adapting leadership styles to achieve desired outcomes
  • Strengthening the ability to motivate and develop others through effective performance coaching

Developing Essential Leadership Skills workshop

We designed a workshop that focused on fundamental leadership skills and concepts. To ensure practical, real-world application, it included:

  • Team discussions to facilitate agreement on how the learnings would be implemented within the organisation
  • Customised role-play exercises, replicating real-life coaching scenarios

To ensure learning application, participants accessed our SMART Action Planning guides to develop personal action plans.

Evaluating outcomes

We evaluated the workshop’s impact and ROI using:

  • Immediate feedback – assessing participant satisfaction, content relevance, and engagement
  • Long-term impact assessment – evaluating the workshop’s impact on leadership practices and supporting the next steps in their leadership development journey

Our Impact

All members of the leadership team attended the workshop, achieving the following outcomes:

  • A deeper understanding of effective leadership principles
  • Increased awareness of adapting leadership styles to different situations and team members
  • A collective agreement on the organisation’s leadership vision, supported by a concrete action plan
  • Enhanced skills in planning and conducting impactful performance coaching conversations

Delivering results and sustainable change

The team’s broadened perspective and enhanced capabilities have strengthened our client’s leadership foundation. Their shared vision equips them to make strategic decisions, inspire their teams, and support sustainable growth.

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