Engagement skills
Training for professional service deliverers in consulting roles
Managers may find themselves thrust into a consulting role as internal consultants; technical specialists, such as engineers, may need consulting skills to work effectively with clients; internal service deliverers, such as HR and IT need these skills if they are to provide excellent service to their in-house clients.
All our courses are potentially of interest to these groups but there are two that are designed specifically to help them:
- Our Introduction to consulting essentials is for those who are new to the role and want to get a rapid oversight of the key tools and techniques needed to work effectively as a consultant
- Beyond this, our Client engagement skills course develops skills in managing client relationships and in how to handle the challenges that arise in working with clients
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“..covers the essential skills needed in any consulting business...”