Developing consulting insight

High quality consulting insight is a key differentiator among consultants and a determinant of their success. This module provides an essential guide to understanding clients, their predicaments and how to address them.

Essential Course Information:

Why this course?

The value consultants bring to clients depends on the quality of their insight. Suitable tools and techniques can enhance this considerably, but faced with a bewildering plethora, most consultants continue to use a small tried and tested range. This course will help you identify and apply those that are most useful, from first contact with the client through to delivery completion.

Is this course for you?

This course is designed to meet the needs of more experienced consultants who want to understand this area of their work in more depth.

What will it give you?

By the end of this course you should be better able to:

  • understand your clients and thereby establish an effective working relationship with them
  • understand and scope client needs and demonstrate insight in diagnosing and analysing their issues
  • apply these skills in developing proposals and delivering client benefits
  • select appropriate tools and techniques for client projects, recognise their limitations and knowhow to use them

What is covered?

  • Establish an effective working relationship with your client
  • Understand and scope client needs
  • Understand the contents of a client proposal and the need to operate within the contractual terms of engagement

How is this course delivered?

The course is delivered on an in-house basis only.

Qualifications this course can lead to

For those that are interested, when approved, this course is intended to provide 9 credits at level 7 towards a Diploma in Professional Consulting.

Learn more

For more information telephone: +44 (0)7767 497832

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